維京電訊 – 商場舖 – 文具店 – 上網維修 Viking Telecom – Shopping Mall Store – Stationery Shop – Internet Repair
今日收到客人反映, WIFI 連接有困難, 經過系統檢查, 上網連線正常, 但接入 WIFI 時客人 CAP 圖顯示 WI-FI 頻道正在被附近幾個其他網絡使用,導致連線困難.
睇返紀錄, 客人由 2020 年 3 月使用, 器材都比較舊款, 新款器材技術有進步, 當然免費為客人更新器材.
維京電訊一個月費, 上門跟進, 包翻手, 包更新器材, 完美解決客人問題 😉
*Viking Telecom – Shopping Mall Store – Stationery Shop – Internet Repair*
Today, we received feedback from a customer reporting difficulties with their WIFI connection. After a system check, the internet connection is normal. However, the screenshot provided by the customer when connecting to WIFI shows that the WIFI channel is being used by several other nearby networks, causing connection difficulties.
Looking back at the records, the customer has been using our service since March 2020, and their equipment is relatively old. Newer equipment has technological advancements. Of course, we will update the equipment for the customer free of charge.
Viking Telecom, one monthly fee, includes on-site follow-up, handling the issue completely, and free equipment upgrade, perfectly resolving the customer’s problem 😉